FAQs

How much can I borrow?

Cash Converters offer cash loans from $100 to $2000. What we can lend you is based on some affordability calculations to ensure that you can afford to repay the loan comfortably. We will never lend you more than you can afford to repay.

How do I receive my loan?

You will receive cash-in-the-hand if you are applying for a Cash Advance loan in store.

For our online Cash Advances and Personal Loans(available online and in store), once your application has been approved the funds are then transferred in to your bank account. You will receive these funds within 24 hours on business days.

How do I repay my loan?

It’s easy. The repayments due will be deducted from your bank account automatically on the repayment dates – so please make sure the funds are available.

You can also make cash or eftpos payments across the counter in any of our stores.

What if I have bad credit?

Having bad credit won’t rule you out from getting one of our loans. Credit checks may be performed on our Personal Loan applications, but are not used in a Cash Advance application.

As long as you are able to demonstrate an ability to repay your loan, even with less than perfect credit history, we may be able to lend to you.

Do you contact my employer?

We may need to check your employment details unless it is clear to us from the documents that your employment and income is ongoing.

Contacting your employer is the easiest and fastest way for us to process your application. We do not discuss any details about your loan application with your employer.

How long does it take to get an approval?

If applying for a Cash Advance in store, provided you have all the required documents we review your application on the spot and can give you an immediate answer.

If applying for an online Cash Advance, provided you have given us all of the required documents we review your application and we can generally give you an answer on the same day of your application during business hours.

If applying for a Personal Loan in store or online, provided you have supplied all the required documents and we are able to get a hold of your contacts, we can generally give you a decision on the same day of your application during business hours.